ALL under-18s MUST attend CP Teens UK events, initiatives & activities with a parent/guardian/carer/PA who is over-18.

Whilst we recognise that a CP Teens UK event or activity might seem like a good, 'safe space' for your child to have independent time, unfortunately our policies and insurance do not allow us to have under 18's without a parent/guardian/carer who is over-18.

ALL over-18s who have care & support needs (toileting, feeding, moving & handling, medical needs, Epilepsy etc.) MUST attend with a carer/PA - we do not offer respite services.

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Due to our small, volunteer-led infrastructure, we cannot provide support or care to any service users. Whilst we are more than happy to help with minimal tasks, such as carrying bags, supporting you to order food etc., we cannot support anything that involves personal care and/or specific training, e.g. toileting, hoisting, medication, feeding, epilepsy etc.

If you have care & support needs, require help with personal care or anything that requires specific training you/they must attend with a carer or PA.

At CP Teens UK we recognise that some individuals will require 2-to-1 support.

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Our standard policy for the majority of our events & initiatives is to fund a +1 OR to reduce the price of the 'CP Teen' to make it as fair as possible for those who don't require support (please see 'Cut Price Tickets' policy).

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If you/your child require 2-to-1 support, we can consider funding an additional carer on a case-by-case basis.

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Typically, we would fund an additional carer if any of the following apply to you/your child:

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• Moving & handling needs that cannot be undertaken by one person

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• Toileting needs that cannot be supported by one person

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• Serious health/medical conditions that require 2-to-1 for safety reasons

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Each application is considered on a case-by-case basis & we may ask for proof to support your application.

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Applications can be made at the point of registration for each event.

Some of our events are open to the public as they are fundraising events for CP Teens UK, e.g. the CP Teens UK Ball and CP Teens UK Quiz Nights. This means that they are ticketed, i.e. you have to buy a ticket(s) to attend.

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'CP Teens' (service users) are very welcome to attend ticketed events & purchase tickets, especially the Ball where elements of the event are dedicated to our 'CP Teens', including the Pre-Ball Party & wheelchair dancing on the dance floor!

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At our ticketed events, we usually reduce the cost of the tickets for 'CP Teens' up to 50%. Instead of discounting +1/carer tickets (as this is not fair to some of our service users who are over the age of 18 & do not have or require a carer) we discount the 'CP Teens' tickets instead.

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By discounting the 'CP Teens' tickets instead of discounting a carer, everyone gets the same benefit & you will still end up paying the same as you would if the +1/carer ticket was discounted, e.g. £15 'CP Teen' ticket & a £30 'standard' ticket for a +1/carer, is the same as a full price £30 'CP Teen' ticket & a discounted £15 ticket for a +1/carer.

As the aim of the fundraising events is to raise money for CP Teens UK & and they are aimed at the general public, everyone attending is required to purchase a ticket.

Our refundable deposit policy applies to the majority of our un-ticketed events & activities. Here's why...

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WHY DO WE NEED TO PAY A REFUNDABLE DEPOSIT?

At CP Teens UK, wherever possible we like to make our events & activities either free or at a reduced cost from the full amount. Unfortunately, by making an event or activity free or a reduced cost, we occasionally experience 'no shows'. This uses charity money on resources & spaces that are not being used. By charging a refundable deposit, this cuts down on 'no shows' and charity money being wasted.

WILL I GET IT BACK?

Yes. You will get the full amount you paid for the deposit upon attending the event, initiative, or activity back.

DOES THIS APPLY TO ONLINE EVENTS & ACTIVITIES?

Yes (excluding Chit & Chat). It costs money for us to put on workshops, speakers etc. on our online interactive platform and if people don't join who have registered, charity money is wasted.

HOW MUCH IS IT?

A refundable deposit amount will be worked out in relation to each individual event, initiative, or activity. Please check each individual event, initiative, or activity when you are signing up.

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Please help us by paying your refundable deposit as soon as possible once you have registered for an event, initiative, or activity. We tend to implement a 48-hour payment 'window' in order to make it as fair as possible for everyone, especially as some events are in high demand. The 'payment window' will be stated at point of registration. Paying your refundable deposit will secure your place and enable us to put on a best experience as possible for you!

We ask all new and unknown (i.e. have not attended an in-person event, initiative, or activity) service users to CP Teens UK who are wanting to join our online services, including our 'Chit & Chat' service, to complete an ID check for safeguarding purposes. We take our safeguarding duties & the protection of our children, young people & vulnerable adults extremely seriously.

You/your child will be able to join our online services/Chit & Chat once you have completed an ID check via an online form, which collects information on you/your child including photo ID. You will only have to complete this form once.

All your data is stored securely in line with data protection laws.

We have a strict no admittance policy without valid photo ID. We thank you for your help.

Throughout the year, CP Teens UK puts on online/virtual events where free packages & kits are sent out to people, e.g. No Bangs Bonfire Night - a free pamper package is sent out.

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By receiving a free package/kit, you agree to feedback by the given date stated in your information email. This is usually up to 48-hours after the online/virtual event has took place.

Feedback can be in the form of a photo(s), video(s) and/or quote(s) either sent to office@cpteensuk.org or to the official CP Teens UK Facebook page.

If we do not hear from you, we will record this & this will effect your eligibility to receive free packages from us in the future. We are a small charity with limited funds so we cannot send out free packages to individuals who do not engage. Our policy for this is as follows:

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• If you fail to engage 3 times in a period of 18-months, we will stop sending free packages to you for a period of 12-months

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• After this 12-months, your record will be wiped clean & you will be eligible to receive free packages & kits from CP Teens UK again

For all of our events, activities & initiatives that take place in a venue that it is not on ground floor level, including the annual CP Teens UK Ball, we need to put safety measures & plans in place prior to you/your child attending to ensure the safe evacuation of all attendees/guests in the unlikely event of an emergency.

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A Personal Emergency Evacuation Plan will be drawn up for you/your child for the specific event/building in conjunction with yourself. To enable us to draw up your/your child's PEEP, we require information, and therefore dialogue with yourself, about your/your child's physical capabilities in relation to an evacuation scenario. This is usually done via an online questionnaire followed by clarification questions (if required) & your signed approval via email.

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You have the right to refuse a PEEP, however if the CP Teens UK Board of Trustees feel that they are unable to safely manage your/your child's evacuation in the unlikely event of emergency with just a GEEP (General Emergency Evacuation Plan) either through lack of information and/or knowledge of the individual's physical capabilities, or because a GEEP wouldn't be sufficient enough to manage the safe & timely evacuation of the individual and/or this would impact on the safety of others, then CP Teens UK reserves the right to refuse entry to the specific event to the individual on the basis of health & safety.

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All places/tickets to events that take place above ground floor level are subject to PEEP's/GEEP's being in place for those with disabilities and reduced/no mobility, including the CP Teens UK Annual Ball. If this vital health & safety requirement is unable to be put in place because you do not engage in the process and work with us, you will be refunded & you will be unable to attend.

We deliver in England, Scotland & Wales as outlined under our registration with the UK Government Charity Commission & our insurance policy.

This includes our online events, activities & initiatives. You cannot join us online if you are outside of England, Scotland & Wales.

We are unable to make any allowances. We are sorry for any disappointment caused.

Whilst we understand the value of sharing initiatives & events of other organisations/individuals that are relevant to our service users & their families, unfortunately we have a strict policy that we only share initiatives & events that CP Teens UK deliver or are partnered with.

This is due to safeguarding & insurance reasons. Please do not contact CP Teens UK asking for your own initiative/event to be shared, distributed or advertised.

Firstly, thank you very much for considering CP Teens UK to fundraise over a set period for! We are a small charity that runs entirely on volunteers, fundraising and donations, so by choosing CP Teens UK you really are making a difference.

If you are doing a one-off sponsored challenge or activity, please see our FAQs.

Before you choose CP Teens UK as your business's or company's chosen charity, we kindly ask you to get in touch with the Board of Trustees either by letter or email:

FAO - The Board of Trustees

CP Teens UK

Northern Gateway

Saltergate

Chesterfield

S40 1UT

office@cpteensuk.org

Please put in writing to the Trustees the following:

1. Your business or company's name, and registration number
   

2. Your registered business or company's address
   

3. The full name and contact details of the individual we will be corresponding with in regards to CP Teens UK being your chosen charity
   

4. How you plan to fundraise for us (i.e. the activities, challenges, initiatives etc.)
   

5. How much you aim to raise and how this will be paid over (i.e. in one amount, or instalments, when and how - cheque or BACS)
   

6. The time period you will be raising money for CP Teens UK for (e.g. 1-year from 01/01/2024 until 31/12/2024)
   

7. How you will use the CP Teens UK logo and branding (if applicable)
   

8. Any expenses connected to CP Teens UK being your chosen charity that you would want CP Teens UK to cover (if applicable)
   

The Board of Trustees will then be in touch with approval, or any changes that are required in order for CP Teens UK to be able to accept.

Please note: in line with our Fundraising Policy, there are some business and companies, as well as, some challenges and activities that we cannot associate ourselves with, and therefore not accept partnership with or money from. For example, businesses, companies, or fundraising that involves politics, tobacco, pornography, weaponry & similar activities, or have ethical implications such as animal welfare and human rights.